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FAQ

How does it work?

There is a lot going on in the background, but simply put, we have partners willing to give you awesome free games for a few minutes of your time. We don’t collect or sell any of your personal data besides your Steam64ID.

Can you see my steam credentials?

No, as we stated before, the only thing we collect is your Steam64ID. The system you sign in with Steam on our site is called oAuth and it is a protocol that helps us verify your identity without handing us none of your personal information - that includes your email address, password, username, phone number, etc.

Note: Many phishing websites trick you into thinking you are signing into steam, but in reality you are filling your login details to a totally different site. You should be aware of this and always check the top URL bar. Never tell your login credentials to anyone and you should always have your 2FA enabled! For more details visit Steam Account Security FAQ or watch a detailed video on how to prevent scams and account theft (applies to whole Steam, not just CS:GO)

I joined a group/wishlisted a game and the verification doesn’t work

Make sure your Profile and Game details are set to Public, if the issue persists, please email us on support@key-hub.eu

I completed all the tasks and haven’t received a key

We keep logs of all actions on our website, it is possible keys were exhausted before you managed to finish all tasks. The remaining key counter is updating in real time, so you should have an idea if it is worth the effort. If you completed all the tasks in time and an error prevented you from receiving the key, we’ll email you the key that has been assigned to your steamID. In case of receiving a duplicate key, we will not provide any assistance unless more people experience the issue. In that case we will offer new keys as a compensation for your time (Such event would be posted on both our steam group and FGOS subreddit, your keys could be found in the account section along with other received keys tied to your account).

I would like to be a member of your team

If you know front-end web development (HTML, CSS, javascript) or are handy in business oriented tasks as making new partners and advertising, let us know on our email with subject “team membership”.

I am a developer and I would like my game given away on your website

We offer advanced giveaway tools to our lovely developers to use in order to promote their product and/or upcoming product, if you want to know more, email us at partnership@key-hub.eu with subject “partnership”.

You can donate directly to our paypal via the donate button on the page footer, payments over $5 will grant you a free VIP account; don’t forget to link your steam profile and desired quote which will be displayed on our website. Donators can add us on Steam and we will be pleased to answer any of your questions. Note that you are NOT paying for a service and your transaction is not eligible for refund. Users who tick the box "Paying for goods or a service?" will not receive the benefits and their donation will be returned.

I bought VIP account, what are the benefits?

We try to improve each and every day; for now, we only have a few perks but you can look forward to other benefits in the future!

  1. No advertisements;
  2. Ability to skip minimum Steam level requirement;
  3. Reserved keys for all giveaways taking place after account activation (never miss a giveaway again!);
  4. Email notification - get notified immediately of new giveaways;
  5. Private premium giveaways for VIP users only;
  6. Have your name and quote of choice be listed on the site as an act of appreciation.

How do I activate a key on my steam account?

There are several ways you can go about doing this:

  1. Click the “redeem key” button and the key will be prefilled automatically for you;
  2. Head over to https://store.steampowered.com/account/registerkey and fill the key manually;
  3. Alternatively, you can open your steam client and hover over “games” in the top dropdown menu and select “Activate a product on Steam”



Do I keep the games forever?

Yes, you do! All the keys you grab from here are yours forever.

Do you guys do bug bounty programs?

Hell yeah! If you found anything time-worthy (not a broken page rendering for a Nokia 3310 or a misaligned picture) hit us up on our email for a free premium game key or a cash reward.

Anything we forgot?

Is there something we forgot to mention? Ask us on our steam group or leave a comment on our reddit post and we will try our best to assist you and resolve the issue.